The Boston edition of the User Adoption Expedition will consist of a panel discussion on the impact of a strong user adoption strategy, how to align your organization to ensure your users have a voice starting in onboarding, and how to set yourself and your users up for success throughout the customer journey.
We’ll talk about common hurdles that SaaS businesses face when it comes to onboarding and adoption, give real-world examples, and share proven tactics to build and measure your user adoption program that can be implemented as a company-wide effort.
Your guides for this expedition include:
- Renee Bochman, VP, Customer Engagement, Salsify
- Sam Clemens, Head of Product and Co-Founder, InsightSquared
- Alex Hesterberg, SVP and Chief Customer Officer, Turbonomic
- Seth Wylie, Principal, Customer Success Operations, Gainsight