Back to All Events

It Takes a Village: Integrating Customer Feedback into the Product Roadmap

  • CIC - Boston 50 Milk Street, Floor 1, Anchor Boston, MA 02109 (map)

Creating a great product and loyal customer base is a team effort. It truly involves everyone in the company —marketing, sales, customer success, product, design, etc. — to do it right.

In this panel, we’ll hear from veterans in the startup scene to discuss:

  • Favorite technologies to track customer us of your platform

  • How to organize data for your benefit

  • How to communicate with your sales team to maximize the benefits of customer response

  • Focus groups, surveys, and early software adopters

In short, this panel will provide you with advice on how to help your customers work for you and advance your product or idea. By learning how to ask the right questions—and how to identify meaning in the data—you can use customer response to advance your mission.

Speakers to be announced soon!

This event is part of the Customer Success & Support Track, Product & Design Track, and Sales & Marketing Track at Startup Boston Week 2019 and is perfect for companies in the Early Stage and Growth Stage.

Register Here!